Website Privacy Policy

Disclaimer

By browsing this website, you are signifying your acceptance of the website’s terms and conditions. Material on this website is general information only and is not specific to nor does it take into consideration your personal circumstances.

Leave Your Footprint with Mav Pty Ltd T/A Podiatry Services SA, recognises that your personal information is important to you and that you are concerned with its collection, use and disclosure.

The purpose of this policy is to explain how the Company handles personal information.

Personal Information

Personal information is information relating to an individual which personally identifies an individual or makes the person’s identity reasonably apparent.

COLLECTION OF PERSONAL INFORMATION

The Company will only collect personal information from individuals if it is reasonably necessary for the Company’s business functions or activities.

Podiatry Services SA collects, holds, uses and discloses personal information for several purposes, which may include:

providing you with products and services requested;
dealing with requests, enquiries, complaints, and other patient care related activities;
marketing our products and services;
the operation and administration of accounts that you have with us;
payment processing;
interacting with companies or organisations with whom Podiatry Services SA has a business relationship; and
carrying out any activity in connection with a legal, governmental or regulatory requirement that we must comply with.

Documents (including hard copy documents and electronic documents such as emails) which coincidentally contain personal information and will also be retained in accordance with Podiatry Services SA normal document retention practices for accounting, legal and business purposes.

Generally, you have no obligation to provide any personal information requested by us. However, if you choose not to do so where we require this information, we are unlikely to be able to provide you with the services that you want.

What personal information does Podiatry Services SA collect?

The kinds of personal information we may collect or which we may hold about you may include:

your name; your address; your date of birth;
your telephone number(s); your e-mail address;
payment information; transaction information;
information contained on identification documents (such as driving licences) and, in some specific cases, copies of such identification documents, where we require these to verify your identity;
your Internet Protocol (“IP”) address, server address, domain name and information on your browsing activity when visiting one of our websites;
personal preferences regarding products and services.

How does Podiatry Services SA collect and hold your personal information?

We collect personal information in several ways including:

when you complete your New Patient Details Form;
when you subscribe to our mailing lists;
when you enter competitions or promotions that we run;
when you provide us with your details for patient care purposes;
when you browse our website;
when you submit an enquiry using our website;
when you complete surveys or provide online feedback or product reviews; and
when you publicly comment about us on social media sites (for example so that we can answer questions about our services or products).

Podiatry Services SA holds personal information in several ways, including:

as part of patient records and other electronic documents on which personal information is contained which are stored on our information technology systems and servers operated by third parties who provide services to us in connection with our business; and
by securely storing hard copy documents on which personal information is contained, at our premises and using third party document management and archiving services.

MARKETING

When you complete a New Patient Form with us your details will be added to our marketing database to receive information relating to Podiatry Services SA and our products. You may also choose to receive such information by subscribing to our marketing database via our website.

To opt-out of receiving Podiatry Services SA marketing materials, you will need to unsubscribe from our marketing database. To do this, simply select the “unsubscribe” option in one of the emails that you receive from us. Please note that if you have an account with Podiatry Services SA, we may still need to send you essential information about your account.

SHARING YOUR PERSONAL INFORMATION

Podiatry Services SA may disclose or receive personal information or documents about you to / from:

organisations that provide services to us in connection with our business; and
to other third parties where you have specifically consented to the disclosure of information to these third parties.

We may use a third party software as our email and marketing automation platform and your data will be transferred to the platform for processing in accordance with their Privacy Policy.

HOW TO ACCESS, CORRECT AND UPDATE YOUR PERSONAL INFORMATION

Upon your request, Podiatry Services SA will provide access to your personal information that we hold (except in certain circumstances set out in the Privacy Act 1988 (Cth)). Podiatry Services SA reserves the right to charge you an administration fee for providing access to your personal information and will, of course, require proof of your identify before providing information to you.

WEBSITE USE

If you visit our website to read, browse or download information, our system may record information such as the date and time of your visit to the Website, the pages accessed and any information downloaded. This information is used (i) for statistical and reporting purposes; (ii) for website administration, security and maintenance purposes; and (iii) to direct you to material on our websites that we believe will be of interest to you.

Like many websites, our website may use “cookies” from time to time. Cookies are small text files that we transfer to your computer’s hard drive through your web browser to enable our systems to recognise your browser and your log-in status. Cookies may also be used to record non-personal information such as the date, time or duration of your visit, or the pages accessed, for website administration, statistical and maintenance purposes. Any such information will be aggregated and not linked to particular individuals. The default settings of browsers like Internet Explorer usually allow cookies, but users can easily erase cookies from their hard-drive, block all cookies, or receive a warning before a cookie is stored. Please note that some parts of the Website may not function fully for users that disallow cookies.

While we take care to protect your personal information on our website and use data transmission encryption, unfortunately no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, we cannot ensure or warrant the security of any information that you send to us or receive from us online. This is particularly true for information you send to us via email. We have no way of protecting that information until it reaches us. Once we receive your transmission, we use our best efforts to ensure its security in our possession.

The websites may contain links/ plug-ins to other sites. We are not responsible for content of, or the privacy practices or policies of, those sites.

LEGAL ACTION

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this application or the related Services . The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

ADDITIONAL INFORMATION ABOUT USER’S PERSONAL DATA

In addition to the information contained in this privacy policy, this application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please refer to our “Contact Us” page.

How “do not track” requests are handled

This Application does not support “Do Not Track” requests.

To determine whether any of the third-party services it uses honour the “Do Not Track” requests, please read their privacy policies.

CHANGES TO THIS PRIVACY POLICY

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Application and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often.

PRIVACY QUERIES

If you have any queries or concerns, further information can be obtained, or a complaint made by contacting our Privacy Officer by:

Email: business@podiatryservicessa.com.au or by post to 289 Anzac Highway, Plympton SA 5038

If you are not satisfied with our response to your complaint you are entitled under the Privacy Act 1988 (Cth) to make a complaint to the Office of the Australian Information Commissioner. Information about how to make a complaint is available from the Office of the Australian Information Commissioner’s website (www.oaic.gov.au).